Frequently Asked Questions
Answers to common questions about custom and business orders. Every project is evaluated individually, so we'll confirm the details when preparing your quote.
Can you make a single custom item?
Yes, we consider one-off projects as well as small-batch and repeat orders. Design complexity and minimum setup charges may affect pricing.
Can I order products with our company logo?
Yes. Tell us the product type, quantity, preferred materials, and provide a logo or artwork reference. We'll confirm whether the design is suitable for the manufacturing process.
Do you offer bulk or recurring company orders?
Yes. For recurring orders or quantities with variable personalization, request a quote with estimated volumes and reorder frequency.
What file formats can I send?
Vector artwork or clear high-resolution images are helpful for engraving. For manufactured parts, dimensions, sketches, and relevant CAD files may help. Our quote form does not upload files directly; we can arrange file sharing during follow-up.
How fast can I receive an order?
Timelines vary with materials, quantities, design work, and current workload. Include your target date in the quote form so we can review feasibility.
Can you produce safety-critical or certified industrial parts?
We do not assume an item is suitable for safety-critical applications. Projects involving required ratings, code compliance, regulated markings, or engineering certification need separate review and may be outside our services.
Do you sell standard ready-to-order products?
We're developing standardized product families for easier ordering. For now, custom and bulk projects are handled through the quote-request process.
Let's talk about your project.
Send your requirements and we'll help determine whether your idea is a good fit.